Launch X431 V 8 inch Tablet FAQs:
Q: Is X431 V Original?
A: 100% Original with unique S/N and Password envelope.
Q:What's X431 V Dealer Code?
A: Dealer Code: 755D
Q: How many car brands can it support?
A: It can support for 72kinds of car brands,such as Asian,European and American ect.
Q: Which website can I update my machine?And How much will cost after free update 2 years?
A: On the www.dbscar.com
you can update the machine, and after 2 years free update and it will charge update fee.
Q: Why my machine is IP limited?
A: Since all of launch original machine,we need to send to launch company for activation,pls send your serial number and your country also your selected language to us,we will help you to activate it. it will take about 2 working day for activation.
Q: Why does it cost less than local shop?
A: we are the LAUNCH distributor in China, who can get more discount than others.
Q: What is difference from Launch x431 V with Launch x431 Pro ?
A: They are the same product with same function and software, but different appearance.
Q: Can it work in any other country?
A: Yes , it Can. It is global version, you can use it anywhere.
Q: If the Original PAD got damaged , Can i change anther tablet?
A: yes, you can. You just need to re-download APP from Launch into new android tablet.
Q: Can it support 24Volt Truck?
A: It can't. Only support 12V gasoline and diesel car.
Q: How to save power?
A: Please turn off the screen while X-431 V keeps idle.
Set a shorter standby time.
Decrease the brightness of the screen.
If WLAN connection is not required, please turn it off.
Disable GPS function if GPS service is not in use.
Q: What should I do in case I forgot the screen lock?
A: You can set screen lock as pattern or password. If you forgot the password,please consult your device provider or reset your device.
Warning: Resetting may cause data loss. Before use, please make sure important data has been backed up.
Q: How to do if the system runs slow?
A: In this case, please do the followings:
-> Check all running applications and stop the unnecessary applications (Steps: Settings -> Apps -> Running -> Tap the desired application and then tap "Stop").
-> Check all installed applications, remove the unnecessary applications (Steps: Settings -> Apps -> Downloaded -> Tap the desired application and then tap "Uninstall").
If all steps mentioned above are finished and the system still works slowly.Please try to close the system and reboot your X-431 V.
Q: How to handle when you encounter "Insufficient storage space"?
A: If this happens while downloading the diagnostic software, please proceed as follows:
1) Get your X-431 V username and password ready. If you forgot the password, please dial our hotline to retrieve it with the product serial number 98549*******.
2) Reset the X-431 V to the default factory settings (For details, please refer to Item 5 in this Chapter).
3) Tap "Settings" --> "WLAN", choose the desired WLAN network to connect.
4) Open the browser and visit www.dbscar.com to download and install the latest App.
5) After the installation is complete, launch the application and login with your username and password.
6) Tap --> "Update" to download the diagnostic software.
Q: How to reset X-431 V?
A: Resetting may cause data loss. Before doing so, please make sure important data and information has been backed up.Do the following to reset X-431 V:
1) Tap "Settings" --> "Back & Reset";
2) Tap "Factory data reset";
3) Tap "Reset tablet";
4) Tap "Clear all data" to start resetting until the tool automatically reboots.
Q: Why some videos on the website can be not played?
A: It possibly results from:
1) The current browser does not support Flash playing;
2) Flash player does not support this video.
Try to use other browsers to watch it or install other Flash player
Q: The date and time of X-431 V cannot be set.
A: It is because Automatic date & time is set on your X-431 V. Tap "Settings" -->"Date & time", deselect "Automatic date & time" and then set the date and time manually.